Delivery Information
Everything you need to know about receiving and accessing your StrongDigital digital products.
1. How Digital Delivery Works
StrongDigital sells digital products and services, which means most purchases are delivered electronically rather than through physical shipping.
Depending on the product, delivery may include a download link, digital file, license key, activation information, account instructions or other access details.
Select the digital product or service you want to purchase.
Complete your order using the available payment options.
Follow the delivery instructions provided for your product.
2. Downloadable Products
Products such as eBooks, PDFs, templates, guides and other downloadable files may be delivered through a digital download link or another electronic delivery method.
Make sure the email address entered during checkout is correct so that you can receive your order information when applicable.
Download instructions may vary depending on the product. Please follow the instructions provided with your purchase.
3. License Keys & Software
Software products and license keys may be delivered electronically through your order information, download instructions or another applicable method.
Before purchasing a license key, carefully review the product page for information about supported platforms, operating systems, regions, activation requirements and compatibility.
License keys and software may have platform or regional requirements. Always review the product information before completing your order.
4. Digital Services
Some products available through StrongDigital may be digital services rather than downloadable files.
Service delivery instructions, processing times and required information may vary depending on the specific service.
Please review the individual product or service description for any specific delivery requirements.
5. Email & Access Information
When applicable, order and digital delivery information may be sent to the email address provided during checkout.
After completing your purchase, check your inbox as well as your spam, junk or promotions folders if you do not immediately see the relevant message.
Please keep your order information available in case you need assistance with your purchase.
6. What If I Cannot Access My Product?
If you cannot find or access your digital product, first check the email address used during checkout and search your email folders for your order information.
If your download link does not work, your product is missing or you experience another delivery problem, contact our support team with your order number and product name.
We will review the issue and provide assistance where possible.
7. Need Help With Your Delivery?
Our support team can help with questions related to digital delivery, downloads, license keys and orders.
When contacting us, please include your order number and a description of the issue so we can assist you more efficiently.
CONTACT SUPPORT